Edit venue (seats, areas, objects)
Update address, directions and seat plan of a venue. Changes take effect immediately on all existing events.
Web
Termine›Ticketing›Veranstaltungsorte›Ort bearbeiten
Diese Funktion ist nur im Web verfügbar.
Permission required: Ensemble › Edit
What is this?
With the function Edit venue you update the data of an existing venue — address, directions, seat plan, contacts, photo. Changes automatically affect all events using this venue, without you having to touch each event individually.
Typical use cases:
- Construction work: temporary different directions
- Contact change: new caretaker, new phone number
- Hall renovations: seat plan has to be updated
- Update photo: replace old images with new ones
- Corrections: fix typos in the address
How to edit a venue
- Go to Events > Ticketing > Venues.
- Click the desired venue and then "Edit".
- Update the desired fields — base data, directions, photo.
- Switch to the seat plan tab to adjust seats and areas.
- Save the changes. They take effect immediately.
Edit seat plan in detail
In the seat plan editor you can:
- Create new seats — individually or as a row
- Move seats via drag and drop
- Define areas — e.g. "soprano area", "stage", "soloist seats"
- Add objects — piano, music stand, columns, emergency exits
- Mark seats as "out of service" — e.g. due to defect
- Assign voice section colors — visual recognition in the event
What happens on save
- Event view updates — members see the new info immediately.
- Map integration reloads — on address change.
- Seat plan assignments in the event stay if the seats still exist.
- Push notification is not automatically triggered — when the change is important, write an announcement.
Permission
You need the permission ensemble.edit to edit venues. By default the owner and choir director have this access.
Tips
- Write an announcement for important changes — changed directions on the concert day should be communicated actively, not just appear in the event.
- Plan seat plan changes before the concert — when the hall looks different after renovations, update the plan before the dress rehearsal so everyone finds their seat.
- Keep old photos if possible — sometimes you want to retrace how the entrance used to look.
- Record changes to the seat plan in "Notes" — e.g. "From 15.05.2026 two seats row 5 removed for acoustic optimization". That helps understanding later changes.
Frequently asked questions
Do changes affect already existing events?▾
Yes. Every change to the venue is automatically visible in all linked events — both in the web overview and in the mobile app. Use this to e.g. communicate changed directions after construction work immediately to everyone.
Can I adjust the seat plan during operation?▾
Yes. You can add, move or delete seats, areas and objects at any time. Existing member assignments are preserved as long as the seats still exist — deleted seats become "not assigned".
Who sees the changes?▾
All members invited to events at this venue see the changes immediately. A separate notification is not sent — changes are rather unobtrusive.
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