Cancel banking add-on

Cancel the banking add-on when you no longer need it. Cashbook data stays preserved, only the bank connection is ended.

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Permission required: Ensemble › Edit

What is this?

With the function Cancel banking add-on you end the premium module for automatic bank connection. The cashbook remains fully functional, you can still create entries and issue donation receipts — only the automatic bank reconciliation is gone.

Typical reasons for cancellation:

  • Club only uses cash and does not need the bank reconciliation
  • Manual booking is preferred again
  • Cost optimization — the add-on is not used enough
  • Switch of the club account to a bank that is not supported
  • Wind-down phase of the club (liquidation)

How to cancel the add-on

  1. Open your choir and go to Administration > Subscription > Cancel bank account connection.
  2. Read the effects of cancellation.
  3. Optional: enter a reason for cancellation — helps Chorilo improve the add-on.
  4. Confirm the cancellation.
  5. You receive a confirmation email with the effective date.

What happens after cancellation

  • Until the end of the billing period: all features still usable.
  • At the effective date:
    • Bank connection is disconnected (PSD2 token expires)
    • No more automatic synchronization
    • Suggestion logic for new entries is gone
  • Cashbook stays preserved:
    • All previous entries, receipts, donation receipts still available
    • Manual booking still possible
    • CSV import still possible (if you want to import bank data manually)
  • No more additional cost for the add-on

What you have to do manually afterwards

When you have switched off the banking add-on and still want to book bank entries:

  • Manual entry: capture each bank movement individually in the cashbook
  • CSV import: export bank statement from the bank and import into Chorilo
  • OCR receipts: still usable if receipt recognition is active

Reactivation later

Should you want to reactivate the add-on later:

  1. Re-book via Administration > Subscription > Activate bank account connection
  2. Re-authorize bank connection (PSD2 step)
  3. Existing data is preserved — synchronization starts from the time of reactivation

There are no penalty fees or waiting times for reactivation.

Permission

You need the permission ensemble.edit to cancel the banking add-on. By default the owner and choir director have this access.

Tips

  • Before cancellation: check that all current bank entries have been synchronized. Otherwise you have to maintain them manually later.
  • Secure the historic data via a GoBD export when you permanently lose the cashbook (e.g. on club dissolution).
  • If you only want to avoid the 90-day reauth, cancellation is not the right solution — the reauth is a PSD2 requirement and due again after reactivation.
  • Discuss with the board before cancelling — the banking add-on often saves hours of bookkeeping work, which justifies the price quickly.

Frequently asked questions

What happens to previously synchronized entries?
They stay in the cashbook — also after cancellation. You only lose the automatic synchronization of new entries. The whole historic cashbook is preserved and can be used further.
When does the cancellation take effect?
At the end of the current billing period of the banking add-on. Until then you continue to use all features. The PSD2 bank connection is also automatically disconnected at the cutoff date.
Can I reactivate the add-on later?
Yes, any time. On reactivation you have to reauthorize the bank connection (PSD2 requirement), but the previously synchronized data is preserved.

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