Manage join requests

What is this?

When a choir wants to join your association, it submits a join request from its choir settings. The request lands in the association portal under "Requests" and waits for your decision. Only when you approve does the choir officially become a member.

How to process a request

1. Open the Association menu > Requests.
2. See the list of open requests with choir info, region, member count and request date.
3. Click a request to open the details — master data, voice type, contacts, optional cover note from the choir.
4. Choose an action:
   • Approve — the choir becomes a member
   • Decline — the request is rejected
   • Postpone — stays open if clarification is still needed
5. Confirm your choice. The choir is automatically informed by push and email.

What you see in the request

• Choir information: name, address, logo
• Voice type and member count
• Choir contacts (board, choir director)
• Request date
• Optional cover note from the choir with reasoning

Permission

You need association.manage to see and process requests. Registered association staff have this permission.

Tips

• Check regularly — choirs often wait for a reaction, and long wait times look unprofessional.
• Clarification before approval: in larger associations a quick call or email before acceptance is often worthwhile — e.g. about fees or club matters.
• Stay friendly when declining — phrase the rejection ideally personally. Common reasons: choir is geographically outside the association, different voice type than allowed by bylaws, double memberships not wanted.